What we do

Everything your business needs from an IT department.

Practical, proactive IT support for Melbourne small businesses. Five connected services, one team that understands how you work.

01
Maintenance and Support

Stay ahead of the small problems.

A drive filling up, a missed security patch, or a backup that has stopped running can interrupt an entire working day. Regular maintenance helps catch these issues before they become expensive surprises.

We watch your systems, resolve small faults, and keep your technology running reliably and securely. Your team gets dependable performance and fewer disruptions.

And yes, we come to you. Arrange on-site or remote support with a professional technician, with a guaranteed response within 24 hours.

02
Computers and Laptops

Get your people back to work.

When a computer stops working, productivity slows with it. We help your team get back to business quickly.

IT World repairs, upgrades, and maintains the computers and laptops your business runs on. From everyday faults to more complex problems, we provide practical help on-site or remotely.

Whether you are setting up a new machine or extending the life of an existing one, we make sure it is ready for the person who relies on it.

03
Servers and Office 365

Work together. From anywhere.

Set up Microsoft 365 properly and your team can reach their email, files, and Office apps from any device with an internet connection. Work on the same document together, with everyone using the latest version.

We handle the setup, tailor the plan to your business, and help your team get the most from its tools. No jargon. No unnecessary complexity.

  • Email, files, and Office apps wherever your team works.
  • Live document collaboration, with changes visible instantly.
  • Up-to-date applications and shared files.
  • Plans matched to individual users and business needs.
  • Built-in security to help protect your business data.
04
Data Backup and Recovery

Protect your data. Plan your recovery.

Hardware failure, a damaged database, an accidentally deleted folder, fire, flood, or ransomware can put your business data at risk. A recovery plan helps you prepare before something goes wrong.

IT World builds a backup and recovery plan around how you actually work. We help protect and test your backups so you are ready to recover the information your business depends on.

Put a plan in place before you need it.

05
Networking and Internet

A better connection to your working day.

Frozen video calls, unreliable Wi-Fi, and files that will not load all take time away from your team.

IT World designs and sets up wired and wireless networks around your business and your space. We meet with you, find what is holding you back, and build a reliable setup that supports the way you work.

Fast, dependable networking that lets your people get on with the job.

Our partners
Let’s keep your business moving

Stay ahead of the next IT problem.

Get an IT team that stays ahead of the problems instead of chasing them. Book a technician, or call 1300 4 ITWORLD.

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